PRIVACY POLICY

This Privacy Policy explains how Gore Medical Centre collects, uses, stores, and discloses personal information when you visit our website, contact us, or engage with our digital services. This policy complies with the Privacy Act 2020.

This Privacy Policy applies to website visitors and general communications. Patient health information is covered separately under our Patient Privacy Policy.

Information We Collect

Website and Technical Information

When you visit our website, we may collect limited technical information, including:

  • IP address
  • Device type, browser, and operating system
  • Pages visited and time spent on the website
  • Cookies and anonymised usage data

This information is used to monitor website performance, improve functionality, and better understand how visitors use our website.

Enquiries and Communications

If you contact us via our website, email, phone, or online forms, we may collect:

  • Your name
  • Contact details
  • The content of your enquiry or message

This information is used only to respond to your enquiry, provide requested information, or communicate with you regarding our services.

Information Collected from Third Parties

In some circumstances, we may collect personal information about individuals from third parties rather than directly from the individual concerned. This may include information obtained through referrals, publicly available sources, social media platforms, analytics providers, business directories, marketing tools, or other organisations connected with the services we provide.

The personal information collected in this way may include contact details, business information, website interaction data, referral information, and other information relevant to our services and operations.

Where required under the Privacy Act 2020, including Information Privacy Principle 3A (IPP3A), this Privacy Policy is intended to help ensure individuals are aware of the types of information we may collect in this way, how it may be used, and the circumstances in which it may be shared.

You have the right to request access to, and correction of, your personal information in accordance with the Privacy Act 2020.

Cookies and Analytics

Our website uses cookies to support functionality and understand how visitors use the site.

We may use tools such as Google Analytics to collect aggregated and anonymised information, including:

  • Pages visited
  • Time spent on the website
  • Device and browser information

This information helps us improve website performance and user experience.

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

Sharing and Security

We do not sell, trade, or rent personal information.

We may share limited personal information with trusted service providers who assist with website hosting, email communications, analytics, or IT support. These providers are required to maintain appropriate privacy and security standards.

Some service providers may store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with the Privacy Act 2020.

Personal information may also be disclosed where required or authorised by law.

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. This Privacy Policy was last updated on 10 August 2026.

Contact Us

If you have questions about this Privacy Policy or the way personal information is handled, please contact:

Gore Medical Centre
Phone: 03 208 9222
Email: email@goremedical.co.nz
Address: 12 Eccles Street, Gore 9710

Privacy Concerns

If you believe your privacy has been breached and are not satisfied with our response, you may contact:

Office of the Privacy Commissioner
Freephone: 0800 803 909